We are very pleased about your interest in our company. Data protection is of a particularly high priority for the management of Rushin Retrieval. In the following, we inform you about the processing of your personal data by us and the claims and rights to which you are entitled according to the data protection regulations in accordance with the General Data Protection Regulation (GDPR).
This privacy policy informs you about the nature, scope and purpose of the processing of personal data within our web site (hereinafter collectively referred to as the "website"). The privacy policy applies regardless of the domains, systems and devices used (e.g. desktop, mobile, etc.).
Definitions
This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum to make sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. However, to achieve this objective we would like to explain you the following two concepts.
Personal Data
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Processing
"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.
Relevant legal basis
In accordance with the GDPR, we inform you of the legal basis for our data processing.
Consent
This is where we have asked you to provide explicit permission to process your data for a particular purpose.
Contract
This is where we process your information to fulfil a contractual arrangement we have made with you.
Answering your business enquiries
This is where we process your information to reply to your messages, e-mails, posts, calls, etc.
Legitimate Interests
This is where we rely on our interests as a reason for processing, generally this is to provide you with the best products and service in the most secure and appropriate way. Of course, before relying on any of those legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.
Legal Obligation
This is where we have a statutory or other legal obligation to process the information, such as for the investigation of crime.
General
The use of our web site www.rushinretrieval.com is possible without any indication of personal data. However, you want to use our services via our website, processing of personal data could become necessary. If processing of personal data is necessary and if there is no legal basis for such processing, we will generally obtain the consent of the data subject.
Who is responsible for data processing and whom can I contact?
The responsible party is:
Rushin Retrieval Inc.
610 E. Bell Rd. Ste. 2-111
Phoenix, AZ 85022
United States
You can reach us at:
Phone: (480) 955-2819
Fax: (480) 955-2836
Email: support@rushinretrieval.com
What sources and data do we use?
We process personal data that we receive from you in the course of using our web site and, if applicable, our business relationship.
In the case of purely informational use of the web site, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. When you access our web site, we collect the following access data, which is technically necessary for us to display our web site to you and to ensure its stability and security. The access data includes
- the IP address,
- date and time of the request,
- time zone difference to Greenwich Mean Time (GMT),
- content of the request (i.e. name of the specific web site accessed),
- access status/HTTP status code,
- amount of data transferred in each case,
- referrer URL (previously visited page),
- browser type and version,
- operating system and its interface,
- language and version of the browser software,
- notification of successful retrieval.
What do we process your data for ?
We process personal data in accordance with the provisions of the GDPR:
- Insofar as you have given us consent to process personal data for certain purposes (e.g. when contacting us via our contact form or by e-mail to process and handle the enquiry, contacting us to prepare an offer, sending newsletters, advertising approach by telephone, e-mail, SMS, fax, etc.), the lawfulness of this processing is given on the basis of your consent. Consent given can be revoked at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected by this.
- When contacting us (via contact form or e-mail), your details are processed in addition to any consent given for the purpose of processing the contact enquiry and handling it, also on the basis of the implementation of pre-contractual measures.
- To the extent necessary, we process your data to protect the legitimate interests of us or of third parties. In particular, we pursue the following legitimate interests:
- Ensuring IT security, in particular the security of the web site;
- Assertion of legal claims and defence in legal disputes;
- Advertising or market and opinion research, insofar as you have not objected to the use of your data;
- It is also possible for you to register an account. For this purpose, you will need to provide us with the following: Company Type, Company Name, Address, Contact Name, First Name, Last Name, Phone number and Password. Providing those will enable you to log in more easily without having to enter your data again when you use our services next. We store the data you enter to set up a customer account. We will hold your data for further orders as long as you maintain your registration. You have the right to access, correct or delete your registration data at any time.
- We integrate Google`s "reCAPTCHA" function to be able to recognise whether entries (e.g. in online forms) are made by humans and not by automatically acting machines (so-called "bots"). The data processed may include IP addresses, information on operating systems, devices or browsers used, language settings, location, mouse movements, keyboard strokes, time spent on websites, previously visited websites, interactions with ReCaptcha on other websites, possibly cookies as well as results of manual recognition processes.
- We send newsletters, e-mails and other electronic notifications with promotional information and only with the consent of the recipients or a legal permission. Apart from that, our newsletters contain information about our products, offers, promotions. Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address.
- Within our online offer, functions and widgets of Twitter, Facebook, Instagram, Skype and LinkedIn are integrated. When you click on or use any of those functions and widgets, your browser establishes a direct connection to Twitter, Facebook, Instagram, Skype and LinkedIn. The function or widget then transmits log data to Twitter, Facebook, Instagram, Skype and LinkedIn. This log data may contain your IP address, the address of the visited websites, type and settings of the browser, date and time of the request, your usage of Twitter, Facebook, Instagram, Skype and LinkedIn, as well as cookies. Those may also include the display of our post, the link to our profile, the possibility to interact with the posts and functions, as well as to measure users reach (so-called conversion measurement).
- We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners") in the context of contractual and comparable legal relationships as well as related measures and in the context of communication with contractual partners (or pre-contractual), e.g. to answer enquiries.
- We process this data to fulfil our contractual obligations, to secure our rights and for the purposes of the administrative tasks associated with this information as well as for business organisation. We only disclose the data of the contractual partners to third parties within the scope of the applicable law to the extent that this is necessary for the aforementioned purposes or for the fulfilment of legal obligations or with the consent of the contractual partners (e.g. to participating telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities).
- We process the data of our customers and clients in order to enable them to select, purchase or commission the selected services or works as well as associated activities and to pay for and deliver them or to execute or provide them. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information. Unless otherwise specified the purposes of processing are Contractual performance and service, contact requests and communication, office and organisational procedures, administration and response to requests, visit action evaluation, interest-based and behavioural marketing, profiling (creating profiles of users).
- We process the data of our customers and clients (hereinafter uniformly referred to as "customers") in order to enable them to select, purchase or commission the selected services or works as well as associated activities and to pay for and deliver them or to execute or provide them. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information.
Who gets my data?
Within the company, those that need your data to fulfil our contractual and legal obligations are given access to it.
Processors used by us may also receive data for the purposes mentioned above. These are companies in the categories of IT services, logistics, telecommunications, debt collection, advice and consulting, and sales and marketing.
Where we use processors to provide our services, we take appropriate legal precautions and corresponding technical and organisational measures to ensure the protection of personal data in accordance with the relevant legal requirements.
We only pass on users' data to third parties if this is necessary, for example, on the basis of a contractual purposes or on the basis of legitimate interests in the economic and effective operation of our business or you have consented to the transfer of data. In the case of purely informative use of the web site, we do not pass on any data to third parties as a matter of principle.
How long will my data be stored?
For security reasons (e.g. for the clarification of abuse or fraud), log file information is stored for a maximum of thirty days and then deleted. Data whose further storage is required for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.
As far as necessary, we process and store your personal data for the duration of our business relationship, which also includes, for example, the initiation and processing of a contract via contact form or by e-mail.
In addition, we are subject to various storage and documentation obligations, which result from Arizona Commercial and Fiscal Law, among others. Finally, the storage period is assessed according to the statutory limitation periods.
How do we protect your Personal Data?
We protect your data using state of the art technical, and physical safeguards and operate a firm system of policies, confidentiality agreements, digital safeguards and procedures to ensure the highest level of administrative protection. The data we collect from you may be stored, with appropriate technical and organisational security measures applied to it, on our servers. In all cases, we follow generally high data protection standards and advanced security measures to protect the personal data submitted to us, both during transmission and once we receive it.
Economic Analyses and Market Research
In order to run our business economically, to identify market trends, customer and user wishes, we analyse the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata on the basis of our legitimate interest whereby the persons concerned include customers, interested parties, business partners, visitors and users of the online offer. The analyses are carried out for the purposes of business management evaluations, marketing and market research.
In doing so, we may take into account the profiles of registered users with details, for example, of their purchasing transactions. The analyses serve us to increase user-friendliness, to optimise our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarised values.
If these analyses or profiles are personal, they will be deleted or made anonymous upon termination by the user, otherwise after two years from conclusion of the contract. In all other respects, the macroeconomic analyses and general trend determinations are prepared anonymously wherever possible.
Will data be transferred to a third country or to an international organisation?
The data provided will be processed within the USA. Please note that we have agreed standard data protection clauses with recipients of your data for states without an adequacy decision. This is against the background of protecting your data and achieving an adequate level of protection for your personal data.
What data protection rights do I have?
- The right to be informed,
- The right of access,
- The right to rectification,
- The right to erasure,
- The right to restrict processing,
- The right to data portability,
- The right to object,
Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
In addition, you can revoke consent, at any time and without detriment or effect for the future. Further, you have the right to lodge a complaint.
Is there an obligation for me to provide data?
Within the scope of our web site, you must provide those personal data that are required for the use of our web site for technical or IT security reasons. If you do not provide the aforementioned data, you will not be able to use our web site or services.
Cookies
Cookies are pieces of information that are transferred from our web server or third-party web servers to the users' web browsers and stored there for later retrieval. Cookies can be small files or other types of information storage. In some cases, cookies are used for security purposes or are necessary for the operation of our web site (e.g. for the display of the web site) or to store the user's decision when confirming the cookie banner. For more general information on cookies please refer to All About Cookies and for more information on the cookies we use, please read our Cookie Policy.
Further services
Within our online offer, we use content or service offers of third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer) in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content"). This always requires that the third-party providers of this content are aware of the IP address of the user, as without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to analyse information such as visitor traffic on the pages of this web site. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our web site, as well as being linked to such information from other sources.
Google Analytics
This web site uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter: Google). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the web site will be transmitted to and stored by Google on servers in the United States.
However, due to the activation of IP anonymisation (see also below) on these web sites, your IP address will be truncated beforehand by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this web site. You can also prevent the collection of data generated by the cookie and related to your use of the web site (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: Browser add-on to deactivate Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link . This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
Please note that this website uses Google Analytics with the extension "_anonymizeIp()" and that IP addresses are therefore only processed in abbreviated form in order to exclude direct personal references.
Automated decision-making and profiling
We do not use automation for decision-making and profiling.
Do Not Track
Do Not Track is a privacy preference you can set in most browsers. We support Do Not Track because we believe that you should have genuine control over how your info gets used and our site responds to Do Not Track requests.
Do Not Sell My Personal Information
We do not sell information that directly identifies you, like your name, address or phone records.
Accuracy
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
Children Data
Our website is not intended for children and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us and we take the necessary steps to remove that information from our server.
Data Breaches and Notification
Databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, Rushin Retrieval will notify all affected individuals whose Personal Data may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after which the breach was discovered.
Confirmation of Confidentiality
All company employees must maintain the confidentiality of Personal Data as well as company proprietary data to which they may have access and understand that that such Personal Data is to be restricted to only those with a business need to know. Employees with ongoing access to such data will sign acknowledgement reminders annually attesting to their understanding of this company requirement
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our relationship with them, please contact us.
Content Delivery Network
For the purpose of a shorter loading time, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us.
Changes
This policy and our commitment to protecting the privacy of your personal data can result in changes to this policy. Please regularly review this policy to keep up to date with any changes.
Queries and Complaints
Any comments or queries on this policy should be directed to us. If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us.
